We-Chi-i-Toh-Kamik Thompson’s Coordinated Access System
What is the Coordinated Access System?
Coordinated Access System is a community-wide system that streamlines the process for people experiencing homelessness to access housing and support, a critical step towards a housing program that helps to maximize the resources of organizations that work with individuals in the homeless and at-risk of being homeless sector to ensure a smarter, faster, more coordinated housing system. For individuals and families seeking assistance, it helps to provide them with a system that is easier to navigate.
“We-Chi-i-Toh-Kamik”, Cree for “Helping Place” is the name of the City of Thompson’s Coordinated Access System. The elements of We-Chi-i-Toh-Kamik are:
For more information on Coordinated Access please contact the TNRC Coordinated Access line at (204) 677-2480
Why is Coordinated Access Important
Coordinated Access is an effective way to serve people with housing challenges. It is not a program; it is an integrated process that streamlines access to resources in a community.
Without a coordinated approach to service delivery, people experiencing a crisis must navigate a complicated web of connected – but uncoordinated – services. They often have to tell their story multiple times and place themselves on a number of waiting lists in order to secure the housing resources need to resolve their challenges. Without a person-centered approach, people are often mismatched with resources. This can lead to poorer housing outcomes, continued diminished quality of life and inefficient use of limited resources.
Under these circumstances, it may take longer for people with the most complex needs to find and secure permanent housing with appropriate supports. While they wait, they may access a large number of crises-oriented services to meet their basic needs or be excluded from service altogether, prolonging their homelessness.
GOVERNANCE
The Thompson Community Advisory Board (CAB) follows the Thompson Model of Lived-Experience Governance. It has four essential components:
• Core decision makers: a group of five to seven people with lived experience of homelessness forming the lived-experience circle (LEC);
• Ex-officio advisors: local organizations and community members involved with the homeless serving sector;
• Practical support: dedicated logistical and administrative support for the LEC; and
• Governance support: provided by the Community Entity (CE).
COORDINATED ACCESS/HIFIS
Coordinated Access
Coordinated Access is the process by which people with housing challenges are:
• Directed to community-level access point;
• Supported to address their housing challenges through initial triage and, if necessary, further assessment using common tools;
• Prioritized for housing resources based on desired community-level outcomes; and
• Matched and referred to housing resources when a vacancy becomes available.
Homeless Individuals and Families Information System (HIFIS)
The Homeless Individual and Families Information System (HIFIS) is a comprehensive data collection, reporting, and case management system that supports the day-to-day operations of housing and homelessness response service providers. HIFIS is designed to support the implementation of Coordinated Access by allowing multiple service providers from the City of Thompson to access real-time data and refer clients to the appropriate services at the right time.
SERVICE PROVIDERS/ACCESS POINTS
Service Providers
Service providers in Thompson that provide emergency shelters, transitional housing, and other short-term and long-term housing options include:
Canadian Mental Health Association (www.cmhaacrossmb.ca/northern) can be contacted at 204-677-6050 and provides the following to their clients:
- Shelter Services
- In House Supportive Housing – 16 Beds
The purpose of the Canadian Mental Health Association Residential Services Program is to provide housing support to clients in the Northern Health Region. The emphasis of all of their housing programs is providing support while focusing on the strengths of the individual – encouraging their use of personal, family, and community-based resources to maintain their optimal level of mental health; and to maintain or enhance their quality of life. CMHA support individuals to gain the skills needed to lead satisfying and successful lives in the community, help clients access and secure a stable income, and provide the skills and support needed to ensure long-term success in the housing of their choice. - Project Northern Doorway – 16 Beds
Project Northern Doorway is a strategy to target homelessness in Thompson based on the Housing First Model, an evidence based and recovery-oriented approach. Project Northern Doorway provides housing to those struggling with substance use issues without the stipulation of complete abstinence. Allowing chronically homeless individuals to take steps to improve their situation while living in a safe and secure environment. CMHA Outreach Mentors and Peer Support Workers are responsible for supporting, empowering, and advocating for the participants of Project Northern Doorway 24 hours a day, 365 days a year.
- In House Supportive Housing – 16 Beds
- Non - Shelter Services
- Rehabilitation and Recovery
This service assists people with a mental illness to choose, get and keep valued roles in the community such as an employee, tenant, or student. Working through a step-by-step process with a Rehabilitation Worker, people learn skills and make the changes necessary to be successful and satisfied. - Self Help
CMHA Self-help program is a person centered and recovery-oriented program that helps empower individuals to help themselves feel better. They offer one-on-one support meetings and referrals to other mental health programs. Self-help teaches coping skills to maintain positive mental health and how to manage mental health issues or concerns. - Education and Training
The purpose of this program is to empower participants through social, educational, and employment support alongside recovery-focused peer support. - Connections Club
The Clubhouse is a place where people can belong as contributing adults, rather than passing their time as patients who need to be treated. Connections Clubhouse provides support for people with mental wellness concerns. This includes mild to severe, diagnosed or not. They provide an opportunity for member empowerment through peer support and skill development in both group and individual settings. - Charlie’s Store
Charlie’s Store is a Thrift store that is also the vocational rehabilitation component of our Connections Clubhouse. It is funded primarily by The Government of Manitoba and the Government of Canada’s Employment Insurance Account. This provides opportunities for part time transitional employment. The primary goal of the store is to provide valuable work experience to employees. The secondary goal is to have a positive impact on our environment by repurposing previously loved items. The third goal, most recent, of Charlie’s Store is to provide no cost items to individuals in the community. This is provided to the community through a weekly “Free Friday Sale” where all items in the store have no cost.
- Rehabilitation and Recovery
Ma-Mow-We-Tak Friendship Centre can be contacted at (204) 677-0960 and provides transitional housing among other services:
- Transitional Housing Services (12 Units)
Units are rented out to tenants who are homeless or at the risk of being homeless on a month to month basis at a rate determined based on Employment and Income Assistance Rent Allowance. The Transitional Housing program offers several supports including but not limited advocacy, transportation assistance, counselling services and life skills.
Men Are Part of the Solution (menarepartofthesolution.com) can be contact at (204) 778-6040 and provides transitional housing services in addition to its group and one-on-one counselling services based on its “Health Relations” programming:
- Shelter Services
- Phoenix House for Men (12 rooms)
Provides room and board in addition to in-house programming in anger and stress management, addictions, self care and independent living. Staff assists their clients to path find in education, training and employment. - Phoenix House for Women (12 rooms)
Provides room and board in addition to in-house programming in anger and stress management, addictions, self care and independent living. Staff assists their clients to path find in education, training and employment. - Family Supportive Long-Term Housing (1 house)
MAPS provides supportive services to families living in its rental house. Rental rate based on EIA rates with MAPS, through its partnerships providing supports as needed to families in the area of life skills and healthy relationship counselling.
- Phoenix House for Men (12 rooms)
Northern Health Region - Substance Use and Recovery (Eaglewood) can be contacted at (204) 677-7300 and provides substance use and recover services.
The Link can be contacted at (204) 677-7870 and provides services to youth at risk that includes short term housing:
- Short Term Housing Services
- Home for Female Youth at Risk (4 beds)
- Transitional Services – Co-Ed (4 beds)
Thompson Crises Centre can be contacted at (204) 778-7273 and provides crises services that includes emergency and transitional housing services:
- Shelter Services
- Emergency Shelter Program (32 beds)
Provide one-on-one counselling, support groups, advocacy for women who have been abused. Alternative accommodations are provided for men who are survivors of domestic violence. Staff assist clients with housing applications, returning to school, budgeting and life skills. - Transition Housing/Follow-Up Program (6 rooms)
Program designed to provide women extended time to find housing, financial assistants and other supports. There is individual counselling, support groups, parenting program, family nights, etc.
- Emergency Shelter Program (32 beds)
- Non – Shelter Services
- 24 Hour Crisis Line – 1-877-977-0007
24-hour Crisis Line is confidential and non-judgemental services available to anyone who needs immediate support. Trained staff is available 24 hours a day, 7 days a week to provide support, practical guidance, and crisis intervention to individuals who are in distress. - Children and Youth Programming
Children and youth are provided with individual counselling, and support groups, parenting support groups. Based on assessments, referrals are generated to other resources. - In-House Day Care
Child care is available for all programs. Child care may be used for appointments: doctor visits, lawyers, court, EIA, interviews for jobs and apartments. - Support Groups
Support groups provide clients interaction with others going through similar situations. Material is provided for self-help, anger management, parenting, and validating the effects of abuse. - Traditional Healing Program
Our Pathway to the Heart Program uses holistic healing methods and incorporates traditional teachings in a hope to restore women’s pride in themselves as Indigenous women by reconnecting them with their heritage. - Community Outreach/Follow Up Program
Counselling is provided to non-residential women and men who are or have been at risk of an abusive relationship with a partner or a family member. Counselling is also provided to survivors of sexual assault and rape.
- 24 Hour Crisis Line – 1-877-977-0007
Thompson Neighbourhood Renewal Corporation (thompsonnrc.ca) can be contacted at (204) 677-0760 and amongst the other programs it offers as a Renewal Corporation also operates two supportive family houses and is the current contact/access point for Coordinated Access services at (204) 677-2480:
- Housing Services
- Family Supportive Long-Term Housing (2 houses)
TNRC provides supportive services to families living in its rental houses. Rental rate based on EIA rates with TNRC, through its partnerships providing supports as needed to families in the area of life skills and healthy relationship counselling.
- Family Supportive Long-Term Housing (2 houses)
Wellbriety Centre can be contacted at (204) 677-1609 and provides emergency shelter and short-term beds to individuals who are homeless.
- Emergency Shelter
Short term shelter is available on a day-to-day basis for individuals who are homeless with daily check in and check outs done. Sleeping accommodations include cots and mats. - Short Term Beds (45 beds)
Short term beds are available for individuals who are willing to work on long term goals.
- Emergency Shelter
YWCA (ywcathompson.com) can be contacted at (204) 778-1204 and provides various programs including transitional housing services. The YWCA Transition Program is a short-term (up to three years) service that is intended to assist clients who are homeless or at a risk of becoming homeless, in developing skills, connecting with community resources and working towards independence with client directed support. The program is a stepping-stone to allow clients the opportunity to work towards securing long-term housing, employment and/or education in a safe, supportive and healthy environment. The YWCA Thompson and Employment and Income Assistance have been working in partnership for many years and have an established process which ensures limited delay in assisting clients in need.
Rental Organizations
ORGANIZATION / PERSON | CONTACT | UNITS |
---|---|---|
Allied Rentals | 24-10 Yale Ave. Thompson, MB. R8N OJ9 Tel: Allied 677-2737\Fax 677-5122 Contact: Cheryl Crawley Glenda Weir : 677-2737 (Property Manager) allied@mymts.net | (Townhouses) 10 Yale – A to H Blocks, 96 Waterloo – A to D Blocks, 5 Cambridge Street –A, B, C Blocks \ Ottawa Apts – 135 Goldeye Cres\ Belpine Apts – 83 Goldeye Cres \ Cypress - 63 Goldeye Cres \ Driftwood -75 Goldeye Cres, 122 & 124 Wolf St. \ 55 & 59 Nickel Road 39 & 51 Laval Place, Senator Apts - 624 Princeton Drive \ 25 & 51 Laval Place \ 37 & 51 Centennial Dr E. \ 376. 384 & 392 Thompson Dr – (Cimcone Apts) Are owned by Sidhu Associates Inc 204-939-1245 and managed by Allied. |
Friuli Apts & Suites | 31 Oak Street Thompson, MB. R8N 1L8 Tele: 677-3516 Fax: 677-4701 Contact: Caroline Cousteau-Turpie – Property Manager Danielle Gaudreault – Property Manager info@friulirentals.com | Fruili Suite Rentals: 21, 87, & 107 Centennial Drive West |
Do Rent | Oswald Sawh 117 Commercial Place Thompson, MB. R8N 1T1 Tele: 677-3031 \ Cell 679-3355 Fax: 677-2247 Contact: Oswald Sawh osawh@icloud.com | 68 & 84 Goldeye Cres \ 68 Fox Bay |
Canadian Mental Health Assoc. Thompson Region Inc. | Box 456 Thompson, MB R8N 1N2 Tel: 204-677-6050 Fax: 204-677-5534 | 43 Fox Bay |
Team Management Services Inc | Dayton Barenz 15 Nelson Road Thomspon, MB Tele: 677-4328 Cell # for Dayton 204-679-1077 Fax: 778-4628 dbarenzcga@mts.net | 215 & 223 Cree Road |
18 Investments Inc. | C/O CW Stevenson Inc. 200 – 55 Donald Street Winnipeg, MB R3C 1L8 Tele: 204-934-6200 (Dennis Clinton) Fax: 677-4927 Contact: Jason Stozier- Property Manager | 41 Copper Road 100, 132, 140 & 164 Nickel Road |
Shelter Canadian Properties Ltd | 2600 Seven Evergreen Place Winnipeg. MB R3L 2T3 204-475-9090 102-274 Princeton Drive – Thompson R8N OA1 Contact: Bev Rolsky Tele: 677-5938 Fax: 778-8923 highlandtower@scpl.com | Highland Towers (78 Rental Units) |
Edkar Construction | 1727 Henderson Highway Winnipeg, MB. Box 155 (109 -7 Arctic) Thompson, MB. R8N 1M9 Tele: 778-5140 Contact: Carol Kroets | 7 Arctic (28 units) (1bedroom\ 3 Story Walk up) |
HRW Investments Ltd. | 45 Red River Drive Thompson, MB. R8N 1T8 Tele: 728-2235 \ 677-9131 Fax: 727-1640 \ 778-8871 Contact: Barry Thera jpthomp@mymts.net | 1 to 86 Red River \ 1 to 34 Assiniboine Drive \ 7 & 19 Carlton Ave E |
Keewatin Housing Association \ Authority Inc | 102-83 Churchill Drive Thompson, MB. R8N OL6 Tele: 677-2341 Fax: 677-3963 Contact: Chris Bignell cbignell@ktc.ca | Scattered Houses - 7, 15 7 & 170 Queens Bay \ 15 Birch \ 73 Hemlock \ 25 McGill Place \ 282 Juniper \ 84 Fox Bay (Townhouses) 169 Centennial Dr E \ 20 Confederation \ 39 & 127 Hudson \ 136 Yale Ave \ 87 Wolf St \ 47 Greenway \ 31 Cypress Cres \96 Martin Bay \ 91 Wolf St \ 84 Pike Cres \ 35 & 55 Poplar \ 24 Westwood Drive (24 Units) \ 6, 18, 20 & 21 Arctic Dr (Apts) \ 16, 20, 24 & 43 Cambridge |
Kent Marbach | A1-36 Fox Bay Thompson, MB. R8N 1G1 Tele: 677-7888 (Pizza Hut) | 36 Fox Bay |
Manitoba Housing | 18 – 3 Station Road Thompson, MB R8N 0R3 Tele: 677-0611 Fax¨677-0639 | Brandon Cres Townhouses Contacts: Neetu Narula – Property Manager Trisha Mollard – District Manager |
Manitoba Housing Authority Northern Region | Box 2550 The Pas, MB. R9A 1M4 Tele: 627-8355 \ 1-800-778-4311 Fax: 623-6114 Contact: Jignesh Parekh | 228 Units – The Pas\ 171 Units – Flin Flon |
Melva Spicer \ Lorne Spicer | 216 Centennial Drive W Thompson, MB R8N 1K6 Tele : 204-677-3633 Cell: 204-679-0901 lfspicer@mts.net | 41 & 43 Cornell Place \ 1080 Cree \ 32 Hemlock \ 8 Hickory \ 1109 Wolf \ 31 Walnut \ 11 Oxford Bay \ 27 Hudson \ 231 Juniper \ 41 Lynx \ 152 Deerwood \ 55 Mallard \ 12 Elm \ 35 Parkway \ 91 Yale \ 32 Pintail \ 1156 Paint \ 199, 220 & 216 Centennial Dr W |
Manitoba Housing Authority Churchill District | Box 448 Churchill, MB. ROB OEO Tele: 675-8838 Fax: 675-2572 Contact: Paul Maziak – Property Manager Janelle Hunter – District Manager | 360 Units |
Mihkan Holdings | 3-44 Fox Bay Thompson, MB. R8N 1G1 Tele\Fax: 677-4040 Contact: Katherine McCallum mihkan@mts.net | Mihkan Holdings 3-44 Fox Bay Thompson, MB. R8N 1G1 Tele\Fax: 677-4040 Contact: Katherine McCallum mihkan@mts.net 27, 44, 52, 59, 76 Fox Bay 16, 20 & 56 Waterloo 20 & 52 Cambridge 50 Centennial Drive West |
Northern Harmony Cooperative Ltd | 15 Arctic Drive Thompson, MB. R8N 1S5 Tele: 677-4497 Fax: Maureen McCartney | 15 Arctic |
North Star Rentals | 4 – 11 Fox Bay Thompson, MB. R8N 1N2 Tele: 677-4222 Fax: Contact Lorie Landers\Leo Landers Jr. | 11 Fox Bay |
Clearwater Management | 56 Myrtle Street Winnipeg MB R3E 2R1 Contact: Lorna Fitzner Contact: Debra Britnell 431-222-7368 Contact: Mike Romani 204-958-5734 Hilda@clearwatermanagement.ca | 373 & 413 Princeton Drive 6 & 18 Carlton Place 20, 28, 35 & 60 Fox Bay |
RKO Rentals | 1- 76 Oak Street (P.O. Box 1014) Thompson, MB. R8N 1N7 Tele: 778-6507 Contact: Cathy Oleschak \ Russell Robert Oleschak | 76 Fox Bay |
Thompson Apartment Rentals | 9 – 56 Copper Road Thompson MB R8N 0V6 Contact: Sergio 905-341-8097 Contact: Betty Armitage 431-754-6013 Contact: Donnell Johnston 204-939-4224 | 120 Units \ Grey Wolf Bay Thompson Apts. (107 Nickel) \ Kelsey Apts. (115 Nickel) \ Radisson Apts. (121 Nickel) \ Hearne Apts (129 Nickel) \ Franklyn Apts (135 Nickel) \ Hudson Apts (143 Nickel) \ Frobisher Apts (149 Nickel Road \ MacKenzie Apts (157 Nickel) |
A.S.H Management | 100-233 Portage Ave Winnipeg, MB. R3B 2A1 Tele: 204-982-7973 Fax: 677-4530 Contact: Mark Uddin ashmanagement@gmail.com Mary Wells – Property Manager - Cell: 679-6060 (Office) 8 – 30 Coral Cres Thompson MB ashcoralnelson@gmail.com | 10, 20 & 30 Coral Place 84 & 92 Nelson Road – (Place 100) |
Gunner Canada Inc. | 9-35 Ashberry Place Thompson, MB. R8N OJ1 Tele: 677-1120 Office in Toronto: 3845 Bathurst Street, Unit 202 Toronto, Ontario M3H 3N2 Fax # 416-665-9810 Contact: Nancy Gallucci (416-665-9911 (ext 243)) | 15, 35, 45, 55 & 71 Ashberry Place |
Thompson Seniors Housing Authority Inc. | 242 Westwood Drive (Rotary Place) Thompson, MB. R8N OG9 Tele: 939-4470 Fax: 778-6622 Contact: Lone Wood rotaryplace@outlook.com | Rotary Place – Private Non Profit Housing for Seniors |
Keith Derksen | 1 – 52 Fox Bay Thompson, MB R8N 1E9 Tele: 204-778-6158 | 52 Fox Bay |
Vikas Dhawan | 29 Purdue Place Thompson Tele: 679-1412 | 223 Brandon Cres |
Ashok Gandhi | 37 Queens Bay Thompson Tele: 679-6719 | Multiple Single Family Homes \ trailers |
Rajinder Bains | 87 Oxford Bay Thompson Tele: 679-0827 | 150 Brandon Cres |
Ravi Kumar Ghai | 17 Purdue Place Thompson Tele: 677-3985 | 142, 146 & 193 Brandon Cres – managed by Allied |
Parshotam Bhagria | 15 Purdue Place Thompson Tele: 679-5009 | 154 Brandon Cres |
Triple H Properties | David Hrabarchuk 199 Riverside DR Thompson Tele; 778-7179 | 1138 Ospwagon Drive |
Sarah Blair | 20 Poplar Cres Thompson Tele: 679-5400 | 75 Wolf Street \ 64 Elm \ 20 Poplar Cres |
Sidhu Associates Inc. | 127 Westwood Drive Thompson, MB R8N 0E7 | Westwood Apartments 376, 384 & 392 Thompson Drive \Managed by Allied Rentals |
Virgil Nathaniel | 37 & 51 Centennial Drive East | |
Rymac Holdings | 183 Cree Road Thompson MB R8N 0C2 Office # 204-677-8798 Property Managed by Wagar Chaudhry Cell # 647-296-3935 | 87, 207 & 211 Cree Road |
10116047 Manitoba Inc. | 207 – 364 Princeton Drive Thompson MB R8N 0A2 204-677-3423 Owner: Mike Kelly - email: mike@chholdings.ca Property Manager Hilda Fitzner – 204-778-6900 | 364 & 424 Princeton Drive |
Tupar Enterprises Ltd. | 24 Fox BAy Thompson MB R8N 1G1 Property Manager Lorna Fitzner Cell: 204-390-4859 | |
Lakeland Rentals | #101 – 75 Centennial Drive West Thompson MB R8N 1K5 Property Manager Sonya Wiseman Cell # 1-431-354-8120 Owner Jen Thackeray 1-204-307-1502 | 55 & 75 Centennial Drive West |